“Enormously disappointing”

Homelessness charities, including Homeless Link say the best practice is for every homeless death to be followed by a Safeguarding Adult Review.

A Safeguarding Adult Review (SAR) is a review process that brings together agencies and individuals that worked with a vulnerable adult – including doctors, social workers and outreach workers – to determine what could have been done differently to prevent a harm or death.

While there is no central database for Safeguarding Adult Reviews, we found 52 reviews published online since 2010. The statutory criteria for launching a review does not specifically mention homelessness although, as the Bureau has found, there have been one a year since 2010.

Now, charities including Crisis, St Mungos and Thames Reach are calling for reviews to take place whenever a rough sleeper dies.

Jeremy Swain, Chief Executive of Thames Reach said: “It is enormously disappointing that there are so few examples of Safeguarding Adult Reviews following the death of a person sleeping rough.

“This unfortunately leads me to the disturbing conclusion that the death of someone sleeping rough is viewed as less important than of a housed person, or can be waved aside because of a misapprehension that the person has made an informed choice to sleep rough,” he said.

From the reviews published so far, we have found cases of independent advisers warning authorities that the procedures to protect and support a transgender homeless person in Brighton were not invoked. And that there were missed opportunities to help a homeless woman in Rochdale who had been known to authorities for 13 years and who fell or jumped to her death from a town-centre building.

In other cases, the Bureau has been told that reviews have been refused, despite repeated requests from concerned charities and citizens.

While these reviews are not a mandatory requirement for every homeless death, experts argue that they are a vital tool to prevent future deaths.

Rick Henderson, Chief Executive of Homeless Link, called the Bureau’s findings “concerning.”

“[Reviews] will help public and voluntary agencies to identify how they might have intervened earlier or worked differently to avoid an individual falling through the gaps. The learning and recommendations from these reviews are invaluable for improving the support available for vulnerable people and preventing needless future deaths,” he said.

Both Crisis and Thames Reach told the Bureau they hope the need for reviews is addressed in the government’s Rough Sleeper Strategy, which will be published in July.

When asked why these reviews aren’t happening more regularly, Professor Michael Preston-Shoot, the Independent Chair of two Safeguarding Adult Boards noted that the current criteria for a mandatory review does not include homelessness as a main factor.

He said awareness of the process is “very variable across the country. It may be that agencies are just not referring cases.”

Preston-Shoot also noted that there have been reviews of cases involving homelessness but pointed out that because boards are not obliged to publish completed reviews and because there is no national repository, a complete data set of the numbers and types of reviews is not available.

The Bureau was also told how some boards struggle with funding, with straightforward reviews costing at least £8,250.

“Resourcing is very variable across the country, some boards have larger budgets and other available resources than others,” said Preston-Shoot. “But I have never met a chair who has said they’re not going to do a review because they can’t afford it.”

“You’re going to wait until someone else dies?”

It was the smell that first alerted a member of the public to a small tent, partially hidden in the bushes near Worcestershire County Cricket Club. Inside lay Cardon Banfield.

The 74 year-old’s body was so badly decomposed he was only identifiable through DNA tracing. Due to the condition of the body the coroner was unable to find a cause or date of death, and an open verdict was recorded.

Despite outcries from the public, as covered by James Connell in the Worcester News, the local Safeguarding Adult Board refused to do a review, saying “Mr Banfield was deemed to, at his own choice, only have had very limited involvement with services in Worcestershire” and that “he had actually spent very little time in Worcestershire prior to his death”.

Local campaigner and former rough sleeper Hugo Sugg took up the cause. He had met Banfield years before and remembers “a talkative and really interesting guy”.

Through Freedom of Information requests, Sugg uncovered council paperwork, seen by the Bureau, which proved that the council’s housing team had registered the man in 2014.

“Cardon’s name was right there, 20cm from the council’s logo,” he said, “so them saying that he’d never accessed services was just wrong.”

A change in the chair of the safeguarding board sparked hopes that the review might be reconsidered, however the decision not to hold a SAR was upheld.

Frustrated with the response from the board, campaigners turned to the city council and asked them to do an informal review.

At first the council said it would only hold a review if and when there was another homeless death. “Which shocked everyone… This notion of you’re going to wait until someone else dies, this again before you do anything? I was utterly horrified by that,” said Sugg.

The city council has now completed an informal review, which was published earlier this week. However, because of the informal nature of the council’s review, the independent investigator had no statutory or legal powers to force people to comply or to handover relevant information. The report’s author also notes that given the timeframe, many people who would have been aware of Banfield have moved on and were not contactable.

The report contains a series of recommendations for the council, including the suggestion that it: “Develop and implement a protocol for working with individuals that are transient.”

Banfield’s niece Faith Felix, heard the news on the report from her home in the Caribbean. “This is sad all over again… they must improve and make sure no one else suffers.”

While the city council has committed to holding their own reviews in a more timely manner, local groups including Healthwatch Worcestershire and St Paul’s hostel are still calling for a full SAR into Banfield’s death.

Answers for Neculai

Sugg is not the only one looking for answers after the death of a homeless friend. Our research shows that three homeless people a week are dying and deaths are rarely investigated.

One of those was Neculai Popa. Plagued by ill health and frequent admissions to hospital, Neculai died in a homeless hostel on 5 December 2017.

Weeks later, at a memorial in St Mary’s Church Islington, and just minutes from the pitch where Neculia would sell The Big Issue, strangers gathered to remember the 33 year old.

Many of those at the ceremony did not know each other. Neculai had lived a complicated and fractured life. It was only after his death that his friends were beginning to put all the pieces together.

But since his death, despite concerns over his treatment from friends that knew him, there has been no official review into the services he received or whether enough was done to support him.

Graphic designer Gordon Bennett and picture editor Amparo Escobedo had got to know Neculai when he sold the Big Issue in their neighbourhood.

“He was very kind, very nice,” smiled Escobedo. “And very quiet,” added Bennett, “I mean he wouldn’t ask anyone to buy the Big Issue. He’d just sit there with them.”

Necuali was known to various authorities in London. He had been given temporary accommodation by Islington council until it was decided he was ineligible because of his immigration status. The flat was taken back three months later and Neculai went back to sleeping rough.

University College Hospital treated him regularly for over two years, and homelessness charity Pathway worked with him during and after hospital visits.

But his friends believe these various agencies were not working in a joined up way, and that Neculai slipped through the gaps. They have since submitted a formal complaint to the hospital and charity.

“No-one was following up his situation. People were doing a little here, a little there, but that’s not enough,” said Escobedo. “If you don’t have a plan and you just discharge him, then he’s back in the street. He was really stressed at the end. He was really desperate,” she added.